Use Cases

One inbox, every customer moment

From onboarding a new customer to winning back an existing one, see the kinds of messages teams send through Vascular — and how they turn into action across different industries.

For regulated industries Finance, healthcare, telco & logistics — data never leaves your infrastructure.
For Salesforce Marketing Cloud users Publish journey messages straight into your app's inbox.
Fintech · digital banking app
Inbox3
Your cashback is ready€42.50 earned this month
New saver rate: 4.1%Move money in 2 taps
Complete your profileUnlock higher limits

Rewards

You've earned cashback, Sarah 🎉

Hi Sarah, you earned €42.50 in cashback this month. Move it to your Saver and start earning 4.1% interest right away.

Cashback€42.50
Saver rate4.1%

Increase conversions with

  • Self-service opportunities customers can complete in-app
  • Tailored offers and promotions driven by SFMC segments
  • Simple data capture through inline actions
Telco · mobile carrier app
Inbox2
Activate your eSIMYour 5G plan is ready
Verify your numberOne quick step left
Your data is live50GB added to your plan

Action required

Your 5G plan is ready to activate

Welcome, Mateo. Your Unlimited 5G plan with 50GB roaming is ready. Activate your eSIM now to get connected in under a minute.

Plan5G Unlimited
Roaming50 GB

Drive instant activation with

  • Actionable alerts and approvals handled in-app
  • Faster customer onboarding with guided steps
  • Personalised prompts and reminders at the right moment
Healthcare · patient app
Inbox2
Your results are readyReviewed by Dr Okafor
Book your check-up3 slots this week
Wellness rewardsYou hit your step goal

Health update

Your lab results are ready to view

Hi Aisha, your recent results have been reviewed by Dr Okafor and are ready in your secure record. Everything looks on track — book a follow-up if you'd like to discuss.

StatusReviewed
Next stepOptional

Increase retention by

  • Highlighting valuable, personalised insights
  • Collecting feedback through simple surveys and outreach
  • Providing easy access to loyalty and rewards
Logistics · delivery tracking app
Inbox1
Out for deliveryArrives 2–4pm today
Reschedule availablePick a better time
Drop-off updatedLeft with neighbour

Delivery today

Your parcel is out for delivery

Hi Lars, order #80421 arrives today between 2–4pm. Track your driver live, or reschedule if the time doesn't suit you.

Window2–4 PM
Stops away4

Reach better engagement by

  • Providing urgent announcements at the right time and place
  • Creating highly-personalised customer updates
  • Educating customers with tips, tricks and tools
Actionable — built-in CTA buttons Personalised — customer data & language Engaging — rich content & imagery
Security

Built for the most secure environments

Scale in-app messaging while staying secure and compliant — every request tied to a user authenticated by your own system.

1

User signs in

The customer signs into your app using your existing authentication — your identity provider, your rules.

2

Token passed to the SDK

Their session token is handed to the Vascular SDK — Vascular never issues credentials of its own.

3

Every request verified

Requests to the inbox are verified against your auth system before any message is served.

4

Delivery & engagement, captured

Opens and interactions stream to your own storage, each event tied to the authenticated user — analytics you fully own, never anonymised, never offloaded.

Runs on your own infrastructure — customer data never leaves your environment.